Recent Projects Gallery

Siebel Migration (CRM, PRM)

Leader in parallel storage solutions needed to break free of inefficient processes in brittle Siebel CRM and homegrown PRM systems. Apprivo automated and centralized processes in Salesforce, providing executives with improved business visibility and partners with improved productivity.

Accelerated Partner On-Boarding (PRM)

One of the fastest growing high-tech companies in the U.S. was swamped with partner applications.  Apprivo ended the endless emails and expedited the end-to-end process from application submission to contract approval, reducing on-boarding time by 50%.

Automated Non-Standard Pricing (CRM, PRM)

Leader in WAN optimization solutions struggled to manually approve price quotes in a timely manner. Apprivo automated the offline process, improving efficiency across sales, finance and order management while increasing market competitiveness.

Enhanced Delegated Administration (PRM)

Program success was choking channel operations of high-tech industry leader. Apprivo improved the productivity and focus of the channel team by eliminating tactical tasks and allowing partners to administer themselves.

Quick Content Publishing (PRM)

IT bottlenecks were stalling portal content changes and stale information was causing confusion with partners.  Apprivo improved the timeliness and relevance of content by empowering channel marketing to target and publish updates – without relying on IT.

Rapid Response Lead Processes (CRM)

Financial services startup needed to grab market share quickly. Apprivo automated volume-based lead processes and integrated automated dialing and call scripts, enabling rookie agents to rapidly respond and convert consumers before interest cooled.

Scalable Debt Settlement Application (Force.com)

Financial services leader was struggling to manage service requests from 60,000 consumers. Apprivo replaced their brittle back office system with a Force.com debt settlement application designed to scale with their explosive growth.

Consumer Self-Service Portal (Customer Portal)

Consumers were demanding multichannel interactions with financial services leader.  Apprivo replaced the static informational portal with self-service processes, enhancing customer satisfaction and improving agent productivity.

Investment Management Application (CRM, Force.com)

Investment management firm lacked visibility into investment flow from top-level funds down to individual sub-funds. Apprivo created an intuitive interface where fund managers simply entered an investment split, and then the application applied the diversification of funds and tracked all of the parties involved – automatically.

Direct-Indirect Lead Allocation (CRM, PRM)

Large Canadian telco was wasting time and resources manually matching and distributing leads, with no closed-loop visibility. Apprivo created logic to equitably round robin leads between direct reps and indirect dealers. Then business rules dynamically allocated “best fit” leads to partners, and automatically re-assigned leads if feedback was not provided within a defined timeframe.

Frictionless E-Commerce (PRM, Force.com)

Leading global brewer needed to expand iconic brands into new markets, but paper- and fax-based merchandise purchasing processes were inhibiting growth. Apprivo developed a frictionless online shopping experience, accelerating market expansion and building distributor loyalty.