Extend


Solutions for Your Entire Enterprise

While companies turn to Apprivo to maximize the value of their internal Salesforce deployments, they also look to us for advice regarding how to extend this value beyond their enterprise. Increasingly, companies are looking to integrate their network of selling partners, distributors, customers, information providers, and other third parties within Salesforce.

Three key factors are accelerating this trend:

The Products

Salesforce Sites, PRM, Customer Portal, S2S, and Facebook and Twitter integration are relatively recent additions to the Salesforce product suite; all of which invite data, process, and people from outside your company to participate within your Salesforce implementation.

The Platform

As the Force.com has matured, companies have become more comfortable moving processes onto Salesforce.

The Cloud

The rapid advancement and adoption of cloud computing is making application and service integration technically feasible and financially affordable.

Retire Legacy Systems

Because Apprivo knows how to make Salesforce work for your entire business, we help you retire outdated legacy systems and boost business efficiency centralizing end-to-end processes in Salesforce.

Recent Projects

Here is a sample of recent projects where we helped customers get started using Salesforce.

Scalable Debt Settlement Application (Force.com)

Financial services leader was struggling to manage service requests from 60,000 consumers. Apprivo replaced their brittle back office system with a Force.com debt settlement application designed to scale with their explosive growth.

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Consumer Self-Service Portal (Customer Portal)

Consumers were demanding multichannel interactions with financial services leader. Apprivo replaced the static informational portal with self-service processes, enhancing customer satisfaction and improving agent productivity.

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Frictionless E-Commerce (PRM, Force.com)

Leading global brewer needed to expand iconic brands into new markets, but paper- and fax-based merchandise purchasing processes were inhibiting growth. Apprivo developed a frictionless online shopping experience, accelerating market expansion and building distributor loyalty.

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Siebel Migration (CRM, PRM)

Leader in parallel storage solutions needed to break free of inefficient processes in brittle Siebel CRM and homegrown PRM systems. Apprivo automated and centralized processes in Salesforce, providing executives with improved business visibility and partners with improved productivity.

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